You are not legally required to provide us with any Personal Data (defined below), but without it we may not be able to provide you with the full range of Services or with the best user experience when using our Services. To learn more about the choices available to you, please read Section 10 below.
We collect contact information, technical data, profile data, communication data, content, and other data received from you. We use this personal data to provide, improve and secure our Service; for analytics, marketing and sales purposes; to comply with applicable laws; and to support our legitimate interests.
We collect various types of data regarding our users as well as data regarding visitors to our Site (“Visitors”). Such data is typically collected and generated through the users’ interaction with us or our Service, through automatic means, directly from such Visitor or user, or from other third parties, including service providers.
Specifically, we collect the following categories of data (which, to the extent it relates to an identified or identifiable individual, constitutes “Personal Data”), under the applicable lawful basis (in brackets), and use it for the following purposes:
Your name and email address as well as a username and account password (contractual performance; legitimate interests; legal obligations; consent):
Social Media Profile information, when you sign up via Facebook or Google+: data from your public profile, including your name, profile photo, email address, nationality and other information is provided to us by Facebook or Google+ (contractual performance; legitimate interests; legal obligations; consent): We need to know these to register you as a user, secure your account and to enable you to log into your account in the future (contractual performance).
Your (mobile) telephone number
Your profile picture and other pictures (consent)
Your payment details (contractual performance, legitimate interests)
Personal data that we collect when you use our styling services (contractual performance, consent):
We use a tool called “Google Analytics”, provided by Google and used by us to track and analyze the use of our Services for internal purposes. To learn more about how Google uses data from our use of Google Analytics, we recommend you review Google’s policies located at: google.com/policies/privacy/partners. For additional information, please see Google Analytics’ opt-out web tool available at: https://tools.google.com/dlpage/gaoptout
When you interact with our Services, we may automatically collect (by cookies, web beacons and similar technologies) certain information:
(a) technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, geographic location of the device that you use to log in (consent; legitimate interests), language preferences, browser plug-in types and versions, operating system, Android or iOs Operating System Vendor (e.g. Galaxy, HTC, iPhone, etc.), version, device information, screen resolution. If you choose to save your password for automatic sign-in, we will also record your password in a cookie file;
(b) information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for, the frequency and scope of your use of the Services, page interaction information (such as scrolling, clicks, and mouse-overs), the content you viewed (including advertisements you clicked on) and pages you visited, your communications with Stylists, other users and third parties, and cookie data.
We may also use tracking pixels in our email newsletter enabling us to see if and when an email was opened and if certain links in that email were clicked by the addressee (consent). This allows analysis, reporting and optimization of email marketing campaigns. You may withdraw your consent at any time through the “unsubscribe” link at the bottom of each of our marketing emails or by contacting
Information about your device and how you use our website (including your IP address, device type) (legitimate interests)
There may be situations where we are legally required to share your personal data, for example, when a court order is submitted to share it with law enforcement agencies or a court of law.
We may collect, use, and share anonymized or aggregated data such as statistical or demographic data for any purpose. Anonymized or aggregated data may be derived from your personal data but is not considered personal data, as this data does not relate to an identified or identifiable person. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. We may use anonymized or aggregated data indefinitely without further notice to you.
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.
Savvy limits access to your personal information by Savvy personnel to those whom we believe reasonably need that information to provide products or services to you or in order to do their jobs.
We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your Personal Data without your further acknowledgment or consent, in compliance with the above rules, where this is required or permitted by law.
We share your data with our affiliates; with our service providers and advisors; and in accordance with legal compliance.
We value your privacy and will not share your personal information except with the parties set out below for the purposes indicated in Section 1 above. We make sure they adhere to the same standards of data protection that we do.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Non-Personally Identifiable Information.
While we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser, most browsers allow you to control cookies, including whether or not to accept them and to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. However, if you refuse to accept cookies, you won't be able to access and take advantage of many features of our Services properly.
The types of cookies we use are set out below:
More information in English about Mixpanel and Mixpanel’s data protection policy is available at: https://mixpanel.com/privacy/.
Our websites use Facebook Pixel provided by Facebook Inc. (“Facebook”) If you are redirected to our websites via an ad on Facebook or via Facebook Messenger, Facebook will set a cookie on your computer. This conversion-tracking cookie will be set when a user clicks an ad on Facebook. Such cookies expire after 28 days and cannot be used to identify you personally. If a user visits certain pages on our website before the cookie has expired, we and Facebook can see that the user clicked the ad and was redirected to this page. Each individual Facebook customer receives a different cookie, and therefore cookies cannot be tracked via the websites of Facebook customers. The data collected by way of conversion cookies are used to make conversion statistics for Facebook customers who have decided to use conversion tracking. The customers will receive information about the total number of users who have clicked their ad and been redirected to a page with a conversion-tracking tag. However, they will not receive any information that may be used to identify specific users.
If you do not want this tracking to take place, you can disable the installation of the cookie that is necessary for the tracking – for example in your browser settings where you can either deactivate the automatic cookie function or disable cookies from the “facebook.com” domain in your browser.
Google Ads and Other Advertising Networks
We engage in service and promotional communications, through e-mail, phone, SMS and notifications.
Service Communications: We may contact you with important information regarding our Service. For example, we may send you notifications (through any of the means available to us) of changes or updates to our Service, billing issues, service changes, log-in attempts or password reset notices, etc. You can control your communications and notifications settings from your Account settings. However, please note that you will not be able to opt-out of receiving certain service communications which are integral to your use (like password resets or billing notices).
Promotional Communications: We may also notify you about new features, additional offerings, events and special opportunities or any other information we think our users will find valuable. We may provide such notices through any of the contact means available to us (e.g. phone, mobile or e-mail), through the Service, or through our marketing campaigns on any other sites or platforms.
If you do not wish to receive such promotional communications, you may notify Savvy at any time by sending an e-mail to [email protected], changing your communications preferences in your Account settings, or by following the “unsubscribe”, “stop”, “opt-out” or “change e-mail preferences” instructions contained in the promotional communications you receive.
We store your data in Israel and in the United States.
We are an Israeli private company headquartered in Tel Aviv, Israel. Please be aware that we may need to transfer your information, including your Personal Data, to Israel, the United States and other jurisdictions as necessary for the proper delivery of our Services through certain third parties that we use to operate and manage the Site and Services, including [AWS / Google Cloud Storage / Microsoft Azure]. [ERM: Please confirm/indicate which cloud service you use].
We retain your data for as long as necessary for the performance of our Service or for supporting and exercising our legitimate interests, and in accordance with our legal obligations.
Savvy will retain your information only for as long as is necessary for providing you our Services or for as long as your account is active, for satisfying any legal, accounting, or reporting requirements, or for the relevant term under the respective statute of limitation that may apply to the relationship between you and us.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
If you have any questions about our data retention policy, please contact us by email at [email protected].
We secure your Personal Data using industry-standard administrative, technical, and physical measures.
We consider data security a top priority and we do our best to keep your Personal Data secure. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. Such measures include:
In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with personal data breach (whether such breach is actual or a probable threat) and will notify you and any applicable regulator of a breach where we are legally required to do so.
Please keep in mind that no method of transmission over the Internet, or method of electronic storage, is 100% secure. As a result, although we strive to protect your personal information, we cannot promise or guarantee that such information will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.
If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the "Contact Us" section above.
Our Service is not directed towards children under the age of 18.
Our Services are not directed to children under eighteen (18) years. We do not knowingly collect Personal Data from children and do not wish to do so.
If it comes to our attention through reliable means that a registered user is a child under eighteen (18) years of age, we will make all efforts to promptly delete any Personal Data stored with us with regard to such child. If you believe that we might have any such data, please contact us by email at [email protected].
Individuals have certain rights concerning their Personal Data. You may exercise these rights by contacting us.
If you reside in the European Union, you have certain rights under European Data Protection Law with respect to your personal data. You have the right to:
If you wish to exercise any of the rights set out above, or to delete your account, please contact us under [email protected]
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
If you do not reside in the European Union but you believe that you have a right to restriction of processing or a right to object to processing under your local laws, please contact Savvy at [email protected]
We may collect personal information about California residents who are afforded additional rights under the California Consumer Privacy Act, Cal. Civ. Code §§ 1798.100 et seq. (the “CCPA“)). California residents have the right to request that Savvy (i) provide you with access to the Personal Information that we hold about you, (ii) correct your Personal Information, (iii) delete your Personal Data, and (iv) cease or restrict disclosures or sales of your Personal Data to third parties. You may request any of these by contacting us via email at [email protected] or by physical mail to: Scalez Ltd., 1 Habarzel st, Tel Aviv, Israel. Upon your request, we will verify that you are the person making this request and in order to do so, we may request identification documents from you.
You also have a right against discrimination for exercising any of these rights, which Savvy is committed to upholding and honoring.
We are the Data Controller of our site visitors’ and customers’ Personal Data; we are the Data Processor of any Personal Data contained in End User Data processed on behalf of our Customer.
Certain data protection laws and regulations, such as the GDPR, typically distinguish between two main roles for parties processing Personal Data: the “Data Controller”, who determines the purposes and means of processing; and the “Data Processor”, who processes the data on behalf of the Data Controller. Below we explain how these roles apply to our Services, to the extent that such laws and regulations apply.
You can contact us with any questions regarding privacy and data protection.
Our full details are:
Email address: [email protected]
Postal address: 1 Habarzel st. Tel Aviv Israel
Telephone number: +972506349716
If you are an EU resident, you have the right to make a complaint at any time to the relevant supervisory authority. We would, however, appreciate the chance to deal with your concerns before you approach such authority, so please contact us in the first instance.
We may update this policy from time to time.
If one provision of this policy is invalid, the rest of the policy remains valid.
If any provision of this Policy is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Policy, which shall remain in full force and effect, provided, however, that in such event this Policy shall be interpreted so as to give effect, to the greatest extent consistent with, and permitted by, applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.
This Policy shall be governed by the laws of the State of Israel, without respect to its conflict of laws principles. We each agree to submit to the personal and exclusive jurisdiction of the courts located in Tel Aviv, Israel, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.