Terms of Use

IMPORTANT INFORMATION: These Terms of Use (the "Terms" or this “Agreement”, in short) constitute a binding agreement between us, Scalez Ltd. a private company incorporated in Israel, company no. 515975381, with registered place of business at 1 Habarzel St. Tel Aviv, operators of the Savvy platform (“Savvy”, “we”, “us” or “our”) and you, and govern your access to and use of  the savvy.style styling services available on our website, mobile website, Facebook messenger chatbot, application, application related features, media channels, linked, or otherwise connected thereto or via third party’s channels, websites or applications or any other media form (collectively, the "Platform").  Please read this Agreement carefully before activating your Account. 


We may update these Terms at any time. If we make any changes that we deem material (in our reasonable discretion), we will notify you in the notification methods set forth in the “Notices” Section below prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our Terms. Your use of the Platform following any amendment of these Terms will signify your assent to and acceptance of the revised Terms. If you do not agree to the Terms, your only remedy is to discontinue your use of the Platform. 

Notices from Us

In connection with your use of the Platform, we may send you service announcements, administrative messages, and other information. You may opt out of some of those communications. 

In order to contact us, you may use any of the following means of communication – Scalez Ltd., email: [email protected], postal address: 1 Habarzel st, Tel Aviv, Israel, telephone number: +9725063497612, or the “report” option via the Platform.


1. DEFINITIONS

Account” means an electronic account in your name in order to provide access and to use the Platform.

Stylist” means a professional fashion stylist from our selected pool of stylists.

User” means any holder of an Account, including you.

2. THE SAVVY PLATFORM

Our Platform connects you with a Stylist in order to offer you real-time professional personal styling services. Such Stylist will offer you styling advice, style tips, suggestions on how to assemble an outfit, and other fashion or accessory related advise, and also suggest items (such as garments, apparel, makeup, accessories, jewelry, shoes) (“Suggested Items”) for purchasing via the Platform from one of our affiliate partners, provided via text or video chat.

You can find out more information about the Platform and its features here: savvy.style.

We may prohibit and prevent any User from using the Platform, whether such User has failed to comply with these Terms, is suspected of manipulations including taking advantage of bugs in the Platform, or for any other reason in our sole discretion.

Changes to our Platform; Platform availability

We may, at our discretion, for any reason, update and change the Platform and the information displayed in the Platform from time to time. Such change may include redesign or modification of the organization, structure, specifications, “look and feel,” navigation, features and other elements of the Platform, the services and products, or any part thereof, as well as any other changes. 

We do not guarantee that the Platform, or any service, product or content provided, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Platform for business and operational reasons.

3. YOUR ACCOUNT WITH US

In order to sign up to the Platform, you must create an Account with us. 

Creating an Account 

  1. You must be 18 or older to register on the Platform. In addition to being of the minimum required age to use our Platform under applicable law, if you are not old enough to have authority to agree to our Terms in your country, your parent or guardian must agree to our Terms and our Privacy Policy on your behalf. You must be an individual person to register on the Platform. By using the Platform you represent that (i) you are 18 or older, (ii) you are old enough to provide consent under applicable law, or that your parent or guardian consents on your behalf, and (iii) you are not acting on behalf of a corporation (or any legal entity other than using it personally). 
  2. When signing up for the Platform, please provide accurate information about yourself. You may not use false information or impersonate another person or entity through your Account. You may not transfer your Account to anyone else. With your registration, you authorize Savvy, directly or through third parties, to make any inquiries or background checks we consider necessary to validate your identity. This may include asking you for further information, requiring you to take steps to confirm ownership of your email address and verifying your information against third party databases or through other sources. We may use third parties to obtain this information and carry out checks on our behalf. We may ask you to provide additional information and documents to support the information you provide. The information provided will be used in conjunction with the Privacy Policy
  3. You may sign up or connect to our Platform via third-party services approved by us (e.g., Facebook or Google) and if so, you give us permission to access and use your information from that service as permitted by that service, and to store your log-in information for that service, all as set out in our Privacy Policy.
  4. We, in our sole discretion, have the right to terminate or suspend your access to the Platform immediately and with or without cause. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
  5. You acknowledge and accept that you are solely responsible for maintaining your password and access to your Account secure. To the maximum extent permitted by law, we will not be liable or accountable, nor shall we be deemed to have any liability or accountability, for any loss or damage regarding your failure to keep your Account information secret and protected.
  6. Furthermore, we have no control over your actions or transactions made using the Platform. With that in mind, we will have no liability to you or to any third-party for any claims or damages that may arise as a result of any actions or transactions that you engage in while using the Platform. 
  7. The following rules govern the security of your Account:
  • You shall not let anyone else access your Account or do anything else that might jeopardize the security of your Account.
  • You will not buy, sell or rent access to any account.
  • In the event you become aware of or reasonably suspect any breach of security, including, without limitation any loss, theft, or an unauthorized access to your Account, you must immediately notify us on such breach by sending an e-mail to [email protected]
  • You are solely responsible for maintaining the confidentiality of your Account Information, and you will be responsible for all uses of your Account, whether or not authorized or made by you.
  • You undertake to monitor your Account and restrict use by any individual barred from accepting these Terms and/or using the Platform, under the provisions listed herein or any applicable law. You shall accept full responsibility for any unauthorized use of the Platform by any of the above mentioned.
  • You will be liable for any use made of your Account and for our or others' losses due to such unauthorized use. We will not be liable for your losses caused by any unauthorized use of your Account.

4. YOUR USE OF THE PLATFORM 

  1. License to You  

Subject to these Terms and our policies (including policies made available to you within the Platform), we grant you a limited non-exclusive, non-transferable, non-sublicensable, revocable license to use our Platform.

You acknowledge that your use of the Platform grants you no rights in or to the Platform or any of our intellectual property rights (including copyright, trademarks and patents) other than the rights relating to the Platform expressly granted to you under these Terms.

  1. Content and Marks 

Savvy or anyone on its behalf or associated with it is granted unlimited and transferable authority (for as long as a User’s Account exists), and without the need to pay royalties, to transfer, maintain, display, copy and use the Account information, information that the User creates, sends and shares, including without limitation the User’s location, hardware access, name, gender, email, photo, date of birth and social networking list, for internal needs, such as matching advertisements, etc..

Savvy or anyone acting on its behalf or associated with it is granted unlimited and transferable authority for the period of the account, without the need to pay royalties, transfer, maintain, display, copy and use any statistical information of any kind collected in connection with the Account for any purpose, in a manner which will not personally identify a User.

The content on the Platform, including without limitation, text, descriptions, products, software, graphics, all page headers, button icons, scripts, photos, videos, interactive features, services, and any other content on the Platform ("Content") and the trademarks, service marks and logos contained therein ("Marks"), are owned by or licensed to us. 

Content in the Platform is provided to you “AS IS” for your information and personal use only and may not be used, copied, distributed, transmitted, broadcast, displayed, sold, licensed, de-compiled, or otherwise exploited for any other purposes whatsoever without our prior written consent. We reserve all rights not expressly granted in and to the Platform. If you download or print a copy of the Content for personal use, you must retain all copyright and other proprietary notices contained therein. You agree not to circumvent, disable or otherwise interfere with security-related features of the Platform or features that prevent or restrict use or copying of any Content or that enforce limitations on use of the Platform.

“Savvy”, the Savvy logo, and other Marks are trademarks of Savvy or our affiliates’ Marks. All other trademarks, service marks, and logos used on our Platform are the trademarks, service marks, or logos of their respective owners.

We encourage you to let us know your feedback, suggestions and ideas with respect to our Platform and the services we provide. This can help us improve your experience and our Platform. Any unsolicited ideas or other materials you submit to us are considered non-confidential and non-proprietary to you. You grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you.

  1. Unauthorized use

You will and you agree to: 

  1. comply with all applicable laws in connection with your use of the Platform. This includes any privacy laws, intellectual property laws, export control laws, tax laws, and regulatory requirements; 
  2. review and comply with these Terms and the Privacy Policy;
  3. provide accurate information to us and update it as necessary; and
  4. act honestly and in good faith; and
  5. adhere to generally accepted rules of etiquette and standards of behavior when using the Platform and communicating with others.  

You agree NOT to:

  1. Defame, stalk, bully, abuse, threaten, harass, abuse, intimidate, harm another person or engage in any other predatory behavior, including sending unwelcomed communications to others or engage in any other predatory, abusive or objectionable behavior, or incite others to commit violent acts, through or in connection with the Platform, including creating or displaying content that includes any of the foregoing. 
  2. use or attempt to use another's Account or create a false identity;
  3. create more than one user account per person or, if your account has been blocked, to create an alternate account without receiving our prior written consent.
  4. duplicate, license, sublicense, publish, broadcast, transmit, distribute, perform, display, sell, rebrand, or otherwise transfer information found in the Platform (excluding any pictures, videos, audio, comments and other text, or other files that you upload onto the Platform when communicating with a Stylist, other than unsolicited feedback, suggestions and ideas you provide to us) except as permitted in these Terms, or as expressly authorized by us;
  5. reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for any underlying intellectual property used to enable the Platform, or any part thereof;
  6. utilize or copy information, content or any data you view on or obtain from the Platform to provide any service that is competitive, in our sole discretion, with the Platform;
  7. remove any copyright, trademark or other proprietary rights notices contained in or on the Platform (whether ours or our licensors');
  8. collect, harvest, use, copy, or transfer any information, including, but not limited to, personally identifiable information obtained from the Platform (except if the owner of such information has expressly permitted the same);
  9. share other users' or third party's information without their express consent;
  10. infringe or use our brand, logos or trademarks in any business name, email, or URL except as expressly permitted by us;
  11. use or launch any manual or automated system or software, devices, scripts robots, other means or processes to access, “scrape,” “crawl”, "cache", “spider” the Platform or any web page or other service contained in our Platform, or to access the Platform in a manner that sends more request messages to our servers in a given period of time than a human can reasonably produce in the same period by using a conventional on-line web browser; 
  12. use bots or other automated methods to (a) access the Platform, add or download contacts, send or redirect messages, or perform other similar activities through the Platform, or (b) interface with the Platform in any manner except as expressly permitted by these Terms;
  13. access, via automated or manual means or processes, the Platform for purposes of monitoring its availability, performance or functionality for any competitive purpose;
  14. engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Platform;
  15. attempt to or actually access the Platform by any means other than through the interfaces provided by us. This prohibition includes accessing or attempting to access the Platform using any third-party service, including the development of any such third-party software, and including the use of software-as-a-service platforms that aggregate access to multiple services;
  16. attempt to or actually override any security component included in or underlying the Platform, including without limitation content filtering techniques; or
  17. Interfere or disrupt the Platform, any servers or networks connected to the Platform, or the underlying software, including without limitation by way of uploading a virus or any other malware to such.

  1. Reporting Inappropriate and Objectionable Content

If you find that any interaction with a Stylist contains any abusive, inappropriate or objectionable content or is otherwise in violation of these Terms, we encourage you to immediately report this Stylist or the interaction to us by sending an email to [email protected] In your email, please state the reasons for your concern. 

Alternatively, you may also use the Platform to report the Stylist or the interaction, by [contacting customer support on our Messenger main menu or e-mail [email protected]

Upon receiving such a report of a possible violation, we are going to investigate the matter within 24 hours following such report and take such action as we determine to be appropriate, including removing the inappropriate content and ejecting the Stylist who posted the objectionable content.

5. PRICES, FEES AND BILLING:

The most recent information on charges, fees and payments is provided at savvy.style. In order to receive the services from our Stylists, you will be required to submit the applicable fee in advance. You may cancel your subscription to our services at any time, provided that if you cancel before the end of the calendar month, you will only receive a partial refund for the remaining part of that calendar month. Cancellation can be made by messaging us via our dashboard, or by emailing us at [email].   

You hereby authorize Savvy to bill your payment instrument in accordance with these Terms. We reserve the right to change service fees on our sole discretion. Your continued use of the Platform after the fee change becomes effective constitutes your agreement to pay the changed amount. 

6. THIRD PARTIES' LINKS, WEBSITES, AND SERVICES

The Platform may contain links to third party websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by us. We are not affiliated with those websites, have no control over those websites, and assume no responsibility for the content, privacy policies, or practices of any third-party websites. In addition, we will not and cannot censor or edit the content of any third-party site. 

If you access any third party's website, service, or content from our Platform, you do so at your own risk. By using the Platform, you expressly release us (and our owners, employees, agents, affiliates, and/or licensors) from any and all liability or responsibility arising from your use of any third-party website, information, materials, products, or services, including any responsibility for monitoring any transaction between you and such third-party, other than as provided herein. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS. Accordingly, we encourage you to be aware when you have left the Platform and to read the terms and conditions and privacy policy of each other website that you visit. 

7. DISCLOSURE

We reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to: 

  1. satisfy any applicable law, regulation, legal process, subpoena or governmental request; 
  2. enforce these Terms, including investigation of potential violations of it; 
  3. detect, prevent, or otherwise address fraud, security or technical issues; 
  4. cooperate with law enforcement authorities or prevent child exploitation;  
  5. respond to user support requests; or 
  6. protect our, our users' or the public's rights, property or safety.

8. DISCLAIMER

Savvy disclaims all responsibility for a Stylist’s conduct and behavior towards a User. In any event of a dispute with a Stylist, you release Savvy and its affiliates (and their respective officers, directors, agents, investors, subsidiaries, and employees) from any and all claims, demands, or damages (actual or consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such disputes.

The essence of the services provided via the Platform is fashion advise. While we carefully select our Stylists and our Stylists aim to always provide advise suited for your needs, we know that personal taste is unique and what appeals to one person may not please others. We therefore cannot guarantee that our Stylists’ Suggestions and advise will at all times meet your exact needs and taste. You agree that you must evaluate, and bear all risks associated with, the use of any advice, including any reliance on the accuracy, completeness, or usefulness of such advice.

Savvy does not warrant, endorse, guarantee or assume responsibility for any content or service, advertised or offered by a Stylist or other a third party through the Platform or any hyperlinked website, or featured in any banner or other form of advertisement, including, but not limited to, for any errors or omissions in any content, changes in provided information for example about but not limited to price, available quantity, size, or for any loss or damage of any kind incurred as a result of the use of any such content. If you purchase any Suggested Item from one of Savvy’ affiliate partners, Savvy will not be a party to, and will not be involved in, such transaction, and any dispute regarding such transaction is solely between you and such affiliate. Savvy will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services, other than as provided herein.

EXCEPT AS EXPRESSLY PROVIDED HEREIN, YOUR USE OF OUR PLATFORM IS AT YOUR OWN RISK. THE PLATFORM IS PROVIDED TO YOU "AS IS" AND ON AN "AS AVAILABLE" BASIS AND WITHOUT ANY KIND OF WARRANTY (EXPRESS OR IMPLIED). TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE, OUR AFFILIATES AND OUR AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, LICENSORS, ASSIGNS AND AGENTS SPECIFICALLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF THE COURSE OF USING THE PLATFORM.

WHILE WE MAKE REASONABLE EFFORTS TO ENSURE THAT THE PLATFORM WILL FUNCTION AS CLAIMED, WE, OUR AFFILIATES AND OUR AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, LICENSORS, ASSIGNS AND AGENTS DO NOT GUARANTEE THAT THE PLATFORM WILL BE FREE OF BUGS, SECURITY BREACHES, VIRUS ATTACKS AND THE LIKE, OR THAT IT WILL ALWAYS BE AVAILABLE. IN ADDITION, YOU AGREE THAT WE WILL NOT BE HELD RESPONSIBLE FOR ANY CONSEQUENCES TO USERS THAT MAY RESULT FROM TECHNICAL PROBLEMS OF THE INTERNET, SLOW CONNECTIONS, TRAFFIC CONGESTION OR OVERLOAD OF OUR OR OTHER SERVERS, ETC. 

EXCEPT AS EXPRESSLY STATED IN OUR PRIVACY POLICY WE, OUR AFFILIATES AND OUR AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, LICENSORS, ASSIGNS AND AGENTS DO NOT MAKE ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE SECURITY OF ANY INFORMATION YOU MAY PROVIDE OR ACTIVITIES YOU ENGAGE IN DURING THE COURSE OF YOUR USE OF THE PLATFORM.

9. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE, OUR AFFILIATES AND OUR AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, LICENSORS, ASSIGNS AND AGENTS SHALL NOT BE LIABLE FOR ANY LOSS OF MONEY, GOODWILL, REPUTATION, DATA, INTANGIBLE LOSSES, SPECIAL, INDIRECT, DIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, THAT RESULT FROM (I) THE USE OF, OR THE INABILITY TO USE, THE PLATFORM; (II) ANY CONDUCT OF ANY THIRD PARTY ON THE PLATFORM; OR (III) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS; EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES. 

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DO NOT ASSUME ANY LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE PLATFORM, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN.

IN ANY EVENT AND WITHOUT LIMITING THE GENERALITY OF THIS SECTION TO THE EXTENT PERMITTED BY LAW YOU AGREE THAT OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES AND LOSSES SHALL NOT IN ANY CIRCUMSTANCES EXCEED USD 100. 

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

10. THIRD-PARTY RIGHTS; ASSIGNMENT

These Terms do not grant any rights or licenses, and any rights or licenses hereunder are not granted, to any third party, and may not be transferred or assigned by you, but may be assigned by us without restriction or notification to you.

11. INDEMNITY

You agree to defend, indemnify and hold harmless us, our affiliates, and our and their respective owners, officers, directors, employees, agents, and/or licensors, from and against any and all claims, damages, obligations, losses, liabilities, costs and expenses (including but not limited to attorney's fees) arising from: (i) your use of the Platform; (ii) your violation of these Terms; (iii) your violation of any third party right, including without limitation any copyright, property, publicity or privacy right. 

This defense, hold harmless and indemnification obligation will survive any termination of these Terms and your use of the Platform. 

12. TERMINATION OR SUSPENSION OF YOUR ACCOUNT

You may terminate your use of our Platform at any time by deleting your Account. We reserve the right to terminate or suspend your Account or your access to the Platform, as set forth above.

13. GOVERNING LAW AND JURISDICTION

These Terms shall be governed and construed by the laws of Israel, without respect to its conflict of laws principles. You agree to submit to the personal and exclusive jurisdiction of the courts located in Tel Aviv-Jaffa, Israel, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.

SOME JURISDICTIONS MAY NOT ALLOW OR LIMIT SOME OF THE PROVISIONS OF THESE TERMS, SO THAT SUCH PROVISIONS MAY NOT APPLY TO YOU.

14. SURVIVAL

To the extent permitted by applicable law, all Sections of this Agreement which by their nature should survive termination will survive the termination of this Agreement, including, without limitation Sections ‎1 (Definitions), ‎4 (Your Use of the Platform), ‎7 (Disclosure), ‎8 (Disclaimer), ‎9 (Limitation of Liability), ‎11 (Indemnity),‎13 (Governing Law and Jurisdiction), ‎15 (Other Important Terms).

15. OTHER IMPORTANT TERMS

We reserve the right to discontinue or modify any aspect of the Platform at any time. These Terms, together with the Privacy Policy, and any other legal notices published by us on the Platform, shall constitute the entire agreement between us concerning the Platform. If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and a party's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision. YOU AND WE AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE PLATFORM MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.